Right of revocation
You have the right to revoke from the contract without the need to provide any reason. The revocation period is fourteen days from the date you or a third person, named by you, other than the carrier, respectively has received the final item of the order.
To exercise your right of revocation, you have to inform us:
of the decision to revoke from this contract by means of an explicit declaration (e.g., by email). You can use the accompanying cancellation form, however this is not required. The revocation is considered valid if the revocation notification or the goods themselves are sent within the revocation period.
Consequences of Revocation
In the event that you revoke from the contract, we have to refund all payments which we have received from you including the delivery costs (except for additional costs arising from your choice of a different type delivery other than the standard delivery which we offer), immediately, not later than within fourteen days from the day on which your notification of cancellation of this contract has been received by us. We use the same means of payment that you used for the original transaction, unless something expressly different has been agreed upon with you; you will never be charged a fee for this refund. We can refuse the refund until we have received the returned goods or until you have furnished proof that you have sent the goods back to us, depending on whichever takes place first. You must return or transfer the goods to us immediately, within fourteen days of the day on which you have notified us of the cancellation of this contract. The period has been met if you send the goods prior to the end of the fourteen day period. You have to bear the costs of returning the goods. You are only responsible for covering any loss in value of the goods if this loss in value is based on unnecessary handling of the goods regarding the characteristics, properties and function of the goods.
For subscription contracts: You have the right to withdraw from this contract within fourteen days without giving a reason. The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has or has taken possession of the first goods.
In case of services: If you have requested that the services be started during the cancellation period, you must pay us a reasonable amount, which already up to the point at which you inform us of the exercise of the right of withdrawal regarding this contract services provided compared to the total volume of services provided for in the contract.
Section312: Scope of application
(1) The provisions of chapters 1 and 2 of this subtitle apply only to consumer contracts within the meaning of section310 (3) that have as their subject matter the non gratuitous performance by the trader. (2) Of the provisions set out in chapters 1and 2 of this subtitle, solely section 312a subsections (1), (3), (4),and (6) applies to the following contracts
(8) contracts relating to the supply of food products, beverages or other household objects of everyday use which are supplied to the residence, place of abode or place of employment of a consumer by a trader in the course of frequent and regular rounds. (9) For the subscription model, you have the right to withdraw from this contract within fourteen days without giving any reason. The revocation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, owns the first goods.
Sample Revocation Form
(If you want to revoke the contract, please fill out this and send it back to us.)
To: Connected Coffee
I / we………………….. hereby revoke the contract concluded by me / us …………………. concerning the purchase of the following goods ………………….
Ordered on …………………. / received on ………………….
Name of consumer (s): ………………….
Address of the consumer (s):………………….